Cloud Manager (AWS) - Remote
Centralsquare Technologies
What We’re About
At CentralSquare, we don’t just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.
Your Growth Matters. We believe heroes deserve opportunities to rise. That’s why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you’re motivated, there’s no limit to how far you can go.
Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remote.
Join us and help build the tools that power real-life heroes. Together, we make a difference.
The Role
This role collaborates with the Senior Manager of Cloud in creating and reviewing strategic plans for the continuous development of practices related to creating reliable, scalable, and cost-effective systems that meet corporate and client standards. They will lead the Cloud team in reducing costs while also increasing security, reliability, and capability. As a skilled engineer and leader, this role is responsible for guiding the developmental work practices, professional growth, and project goal achievement for the Cloud team. This role coordinates weekly prioritization, incident response, release/change activities, and migrations, partnering closely with Product Support, Project Management Operations, DevOps, Security, and Architecture. The manager owns Disaster Recovery execution for our Public Safety software, drives process adherence (ticketing/communications), and champions automation (IaC, CI/CD) to scale operations safely.
Job Duties:
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Lead, mentor, and provide technical guidance to team on a day to day basis
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Establish operational objectives and work plans to determine expectations for goal attainment
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Lead team in implementing and carrying out strategic plans
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Delegate assignments to subordinate leadership team to achieve objectives
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Suggest and develop departmental policies to the Senior Manager of Cloud
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Determine resource utilization to meet schedules and goals, including planning, staffing, budgeting, and managing expense priorities
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Provide performance feedback and conduct formal performance appraisals
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Provide support to employees in the establishment and achievement of goals
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Remove barriers, advocate for employees, identify performance improvement opportunities, and promote professional development
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Proactively establish and manage succession planning/professional development plans
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Ensure team compliance for all policy and procedure related information
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Recognize employee relations issue and provide guidance for resolution
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Participates in an on-call rotation in support of 24/7 production system