Sr. Salesforce Administrator
Sales & Business Development
Washington, DC, USA
USD 120k-150k / year
Responsibilities:
- Salesforce Administration:
- Maintain, configure, and enhance Salesforce instances, including user account management, profiles, roles, permissions, and workflows.
- Ensure optimal system performance by performing regular audits, data integrity checks, and troubleshooting.
- Customization & Development:
- Create and update reports, dashboards, and custom fields to provide actionable insights.
- Manage Salesforce automation tools.
- Lead customization and implementation projects in collaboration with cross-functional teams.
- Collaborate with key cross-functional stakeholders to implement automation, custom objects, and integrations as needed.
- Stakeholder Support:
- Provide training and technical support for Salesforce users, ensuring adoption and proficiency.
- Act as a liaison between stakeholders and technical teams to gather requirements and deliver tailored solutions.
- Advise stakeholders on impacts to their request that they would need to consider as part of supporting their initiatives.
- Data Management:
- Oversee data imports, exports, and deduplication processes to maintain accurate and clean data.
- Implement and monitor data security measures, ensuring compliance with company policies and industry standards.
- Continuous Improvement:
- Stay updated on Salesforce releases and new features, recommending enhancements to improve system usability.
- Identify opportunities to optimize business processes and workflows using Salesforce.
Skills and Qualifications:
- Required Skills & Experience:
- Proven experience as a Salesforce Administrator, with a strong understanding of the platform’s capabilities.
- Salesforce Administrator Certification (e.g., Salesforce Certified Administrator or Advanced Administrator).
- Advanced proficiency with Salesforce CPQ, Ironclad and Celigo.
- Advanced proficiency in Salesforce Lightning, Flow, Tableau.
- Advanced proficiency in Sales Cloud, Service Cloud, or other Salesforce products.
- Experience leading and executing projects with GTM stakeholders.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication skills, with the ability to translate technical concepts into business-friendly terms.
- Preferred Skills:
- Experience with M&A is highly desirable.
- Experience with data and system migrations is highly desirable.
- Advanced knowledge of data governance.
- Experience with compliance practices.
- Experience with maintaining security best practices.
120000 - 150000 USD a year