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Software Configuration Lead

Duck Creek Technologies

Duck Creek Technologies

United States · Maryland, USA · Boston, MA, USA · Remote
USD 142,085-158,650 / year
Posted on Dec 19, 2025

JOB DESCRIPTION: Duck Creek Technologies LLC seeks a Software Configuration Lead (at the Sr. Manager Level) based out of our U.S. headquarters in Boston, MA; however, this is a Remote First (telecommuting/work-from-home) position whereby the employee may reside anywhere within the U.S. Note, this position requires up to 25% national/domestic travel. S/he will be the primary point of contact and escalation on implementation projects for both the Customer and the internal project team. S/he will be responsible for the performance of the team and will mentor team members. His/Her essential job duties will include:

  • Oversee a team of developers, designers, and architects to ensure the configuration and custom components meet application requirements and performance goals.
  • Oversee the configuration, building, and testing of the application.
  • Support the customers’ business implementations through the knowledge of the product or product line by providing best practice guidelines, solution, and application performance testing.
  • Lead discussions with customers to understand and transform customer requirements into user and application requirements.
  • Lead a team and deliver successful outcomes, while anticipating business challenges and implementing solutions.
  • Contribute IP back into the Duck Creek practice.
  • Serve as a mentor on teams and as a trusted advisor of the customer.

MINIMUM REQUIREMENTS: The position of Software Configuration Lead requires a bachelor’s degree, or its foreign equivalent, in Computer Science, Computer Engineering, Information Systems, or a closely related IT/analytical field. The position requires 12 years of progressively-responsible, post-baccalaureate experience in the job offered or a related software development/configuration position. Additionally, the applicant must have the following number of years of professional experience with each of the following:

1) 10 years: Implementing P&C Insurance software applications/products/modules, including policy administration.

2) 8 years: Supporting requirements gathering and stakeholder agreement meetings.

3) 6 years: Joint Application Design (JAD) session, prototyping, Conference Room Pilot (CRP).

4) 6 years: Business process design concepts and principles.

5) 8 years: Using merge fields for Microsoft Word and Adobe

6) 10 years: Working with SQL, XSLT, and XML

SALARY: From $142,085 to $158,650 per year [Standard company benefits apply; 40 hours per week].

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Candidates who are interested in this position should click “Apply”.