Benefits Analyst
Finastra
Who are we?
At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.
Join Finastra’s People Services team and make an impact!
We deliver high-quality HR services across global locations, and we’re looking for a proactive, detail-oriented Benefit Analyst to support our global benefits. This role focuses on benefit questions, reporting, and managing purchase orders and reconciliation, ensuring smooth processes and exceptional employee experience.
What You’ll Do
- Prepare monthly benefits reports and provide accurate changes in-life (e.g., enrollments, modifications, disenrollments).
- Support audits and annual open enrollment testing
- Liaise with benefit vendors and manage related invoices.
- Respond to benefits queries via ServiceNow and act as an advisor to our employees.
- Contribute to projects such as open enrollment and vendor implementations.
What We’re Looking For
- Experience: 1+ year in Benefit Operations, ideally with ServiceNow and Workday (or similar systems).
- Benefits Knowledge: Familiarity with insured benefits (medical, dental, pensions) and invoice processing; UK/European experience is a plus.
- Technical Skills: Intermediate Excel (pivot tables, VLOOKUP, data validation); PowerPoint basics.
- Language: Fluent English (B2-C1); a second language is a bonus.
- Personal Traits: Organised, inquisitive, tenacious, and employee-focused with strong communication skills.
Why Join Us?
- Be part of a collaborative global HR team.
- Gain exposure to benefits operations across multiple countries.
- Opportunity to work on projects that shape employee experience.
Ready to make a difference? Apply now and help us deliver world-class HR services!
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:
· Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
· Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
· Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
· ESG: Benefit from paid time off for volunteering and donation matching.
· DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
· Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
· Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
*Specific benefits may vary by location.
At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.
Be unique, be exceptional, and help us make a difference at Finastra!