Value Engineer - Agentic AI
Granicus
Value Engineer - Agentic AI
- Category
- Sales
- Position Type
- Full-Time
- Employee Type
- Regular
- Location Type
- Remote
The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
Job Summary
As a Value Engineer for Agentic AI, you will be the strategic translator between Granicus’s AI capabilities and the real-world challenges faced by government agencies. You’ll work alongside sales, product, and customer experience teams to uncover opportunities, shape solutions, and quantify outcomes—ensuring every deployment drives measurable impact for customers and drives enterprise valuation through higher total contract value and win rates.
You’ll bring deep subject matter expertise in one or more of the following verticals:
• Permitting and Licensing
• Social/Public Benefit Programs
• Public Engagement and Meetings Management
• Digital Services and Citizen Experience
What Your Impact Will Look Like
Essential Function
Knowledge/Skills/Abilities
Value Engineering & Solution Strategy
- Lead discovery sessions involving the mapping of current state service delivery models to understand agency pain points, legal requirements, and service delivery goals.
- Design agentic AI solutions that align with strategic priorities and demonstrate clear ROI.
- Quantify impact through metrics like cost savings, call deflection, staff efficiency, specific programmatic outcomes, and resident satisfaction.
Technical Expertise & Enablement
- Translate complex AI capabilities into actionable business value for technical and non-technical stakeholders.
- Collaborate with AI Solution Consultants to support demos, architecture, and integration planning.
- Serve as a subject matter expert on agentic AI, workflow automation, and public sector digital transformation.
Government Process Optimization
- Apply domain expertise to reimagine and automate services such as permitting, licensing, benefits enrollment, and public engagement.
- Partner with agencies to align stakeholders, build consensus, and drive change management to support solution adoption.
Data-Driven Impact
- Analyze customer data to identify trends, validate outcomes, and refine solution strategies.
- Support post-sale expansion by identifying new use cases and optimization opportunities.
Product Development Feedback
- Act as a conduit between the field and product teams, sharing market insights, customer feedback, and emerging needs.
- Help shorten development cycles by identifying high-impact features and use cases.
- Influence the product roadmap with real-world context and vertical-specific requirements.
Customer Value Realization
- Collaborate with Granicus Experience Partners and delivery teams to ensure the value promised in pre-sales is fully realized post-implementation.
- Participate in onboarding and optimization efforts to align solution outcomes with customer goals.
Experience/Credentials:
Required:
- 5+ years of experience in public sector technology, consulting, or solution engineering.
- Proven track record in value selling, business process automation, and stakeholder alignment.
- Deep understanding of agentic AI, LLMs, and intelligent automation.
- Subject matter expertise in one or more of the following: permitting/licensing, social programs, public engagement, or digital services.
- Exceptional communication skills with the ability to influence executive and operational stakeholders.
- Demonstrated expertise in PowerPoint, Excel, Visio, Mural, or other process and workflow mapping capabilities.
Preferred:
- Experience with platforms like Granicus, Accela, Infor, Tyler Technologies, Salesforce, or similar enterprise SaaS solutions.
- Familiarity with government procurement, RFPs, and implementation cycles.
- Background in change management, performance measurement, or civic innovation.
Other Job
This is a role focused on revenue growth with variable comp tied to achieving revenue growth targets for NNARR. You will work in collaboration with Granicus Account Executives and be responsible for closing sales opportunities for Granicus agentic AI solutions.
You Will Love This Job If You Have
- Working with product and sales teams to interpret customer requirements and deliver solutions with the end-goal of sales in mind
- Meeting with agencies and helping them reimagine the connection between people and government
- Developing and delivering effective Pitch, Solution, and Technical demonstrations of Granicus solutions that clearly show how they will help the
- customer achieve their goals
- Building and maintaining a library of solutions, customer examples, supporting collateral, and POCs
- Building and maintaining demonstration websites and assets to be used by our team and others throughout Granicus
- Being a strategic sales and technical resource for the sales organization
- Guiding technical scoping conversations with the agency and our Granicus implementation teams
- Responding to functional and technical elements of RFIs/RFPs
- Maintaining a library of technical capabilities that are used in these RFPs
- Responding to formal customer technical needs, such as Security Questionnaires
- Assisting with sales and our own team's learning paths through content, coaching, and training projects
- Learning the full suite of the Granicus platform through constant training, reading product releases, and internal product discussions
- Assisting with lead generation and marketing efforts through webinar and conference support
Pay Range
About Us
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Security and Privacy Requirements
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
The Team
- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
a part of our journey. - A few culture highlights include – Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
sometimes difficult issues ranging from mental health to work-life balance and current affairs. - Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
- We bring in special guests from time to time to discuss issues that impact our employee
population
The Impact
- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
The Benefits
Here’s what you can expect as a U.S.-based team member:
Flexibility & Balance
- Flexible Time Off – Take the time you need to rest, recharge, and live your life.
- Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
- Work From Home Reimbursement – Support a productive home office environment.
Health & Wellness
- Multiple Health Plan Options – Including a 100% employer-paid plan.
- Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
- Fitness Reimbursement Program – Stay active, your way.
- On-Demand Mental Health Support – Access to Headspace and other wellness tools.
Family & Future
- Paid Parental Leave – For both birthing and non-birthing parents.
- Traditional & Roth 401(k) – With a generous company match.
- Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
Growth & Recognition
- Online Learning Platforms – Fuel your professional development.
- Competitive Salary & Bonuses – Your contributions are valued and rewarded.
Equal Opportunity Employer
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