About the role

We're hiring a Product Director to lead the strategy, vision, and execution of Joblogic's product portfolio across Field Service and Facilities Management. This is a senior leadership role for someone with broad product expertise, deep domain understanding, strong people leadership and mentoring skills, and a proven ability to design, build, and scale AI-powered products in B2B SaaS.

You'll own the product vision and roadmap across our entire FSM and CAFM platform, lead, grow, and mentor a high-performing product team, and partner with the executive team to translate market opportunity into commercial outcomes. You'll also be the driving force behind our AI-first product agenda — defining where AI delivers genuine value, embedding intelligence into core workflows, and ensuring we ship responsibly and at pace.

Above all, this is a people leadership role. You'll be the coach, mentor, and standard-setter for the product team — building careers, raising the craft bar, and creating the kind of environment where ambitious product people do their best work. You'll be equal parts strategist, people leader, and product craftsperson.

What your main focus will be

• End-to-end FSM and CAFM platform strategy
• AI-first product initiatives — copilots, agents, predictive maintenance, intelligent scheduling, document intelligence
• Reactive, PPM, and contract workflows
• Scheduling, dispatch, and optimisation
• Field engineer mobile experience
• Asset lifecycle management
• Quoting → job → invoicing flows
• Customer portals and self-service
• Data, reporting, analytics, and embedded BI
• Vertical-specific FM workflows (HVAC, M&E, FM, building maintenance)
• Platform, integrations, and developer experience

What you bring

• 10+ years in product management, with at least 4+ years directly managing and mentoring product managers in B2B SaaS.
• Proven people leadership and mentoring track record — you've built teams from the ground up, developed PMs into Senior PMs and beyond, and can point to specific people whose careers you've helped shape.
• Proven track record of shipping and scaling AI-powered products — from problem framing through to production, evaluation, and adoption.
• Deep, hands-on understanding of modern AI/ML and GenAI capabilities: LLMs, agents, RAG, evals, prompt and context engineering, model selection, fine-tuning, and ML lifecycle trade-offs.
• Broad product expertise across multiple domains — workflows, platform, mobile, data, integrations — and the ability to set strategy across all of them.
• Experience in Field Service Management, Facilities Management, CAFM/CMMS, Construction Tech, or an adjacent vertical SaaS domain.
• Strong commercial instinct: comfortable owning revenue-impacting decisions, pricing, packaging, and ROI cases.
• Demonstrated success building, hiring, retaining, and growing product teams of 5–20+ people.
• Excellent strategic communication — able to translate complex problems into clear narratives for the board, customers, and engineering teams.

Nice-to-have points

• Experience scaling product in a PE-backed or high-growth SaaS environment.
• Exposure to international expansion (Europe, North America).
• Background in scheduling, optimisation, IoT, or operations research.
• Experience launching agentic or copilot experiences in B2B workflows.
• Familiarity with APIs, marketplaces, and partner ecosystems.
• Engineering, data science, or design background.

Remuneration package and benefits

• Market competitive salary range – commensurate with your experience and abilities
• Work within a global SaaS product company with strong growth momentum
• Opportunity to work closely with international teams across UK, Pakistan, and Vietnam
• Clear career progression opportunities as Joblogic continues to scale globally
• Collaborative and fast-paced working environment
• Regular company events and team activities
• Learning and development opportunities through Joblogic Academy and internal training

About Joblogic

Founded in 1998, Joblogic is the UK's #1 Field Service Management (FSM) software platform.
We're a global business with teams across the UK, Pakistan, and Vietnam. Since our management buy-out in 2013, we've grown rapidly — from ~£500k in revenue to ~£25M ARR, and from 11 people to nearly 500. Recently, we secured strategic growth investment from Vista Equity Partners, a world-leading enterprise software investor. With £100M+ in new primary capital, we're accelerating our next phase of growth:
• Building an AI-first product roadmap
• Expanding into CAFM (Computer-Aided Facilities Management)
• Scaling across Europe and international markets
Our ambition is clear: £100M ARR.
Today, Joblogic supports over 100,000 users across HVAC, plumbing, electrical services, facilities management, and building maintenance. We're entering a new era of intelligent automation, predictive maintenance, and data-driven decision-making for service businesses.