About the role

We're looking for a Business Intelligence Data Analyst to turn raw data into insights that support strategic and operational decisions. You'll build reports and dashboards, analyse business performance, safeguard data quality, and partner with stakeholders across Sales, Finance, Customer Success, Marketing, and Operations.

The ideal candidate has strong SQL, experience in a SaaS environment, and uses AI tools to work faster and raise reporting quality.

What your main focus will be

• Gather reporting requirements from business stakeholders.
• Develop, maintain and optimise SQL queries, stored procedures and datasets.
• Build interactive dashboards and reports in Power BI.
• Analyse business performance and provide actionable insights.
• Produce recurring and ad-hoc reports.
• Monitor KPIs across Sales, Finance, Customer Success, Marketing and Operations.
• Perform data validation, reconciliation and quality assurance.
• Investigate discrepancies and run root-cause analysis.
• Document reporting logic, business definitions and data sources.
• Collaborate with Data Engineers to improve reporting processes.
• Support month-end reporting and business reviews.
• Use AI tools (ChatGPT, Copilot, Claude or similar) to accelerate analysis, automate repetitive tasks, generate SQL and troubleshoot.
• Continuously explore AI capabilities to enhance analytics and processes.

What you bring

• Strong SQL — joins, CTEs, window functions, aggregations, subqueries.
• Experience with Power BI or a similar BI tool.
• Advanced Microsoft Excel.
• Strong understanding of relational databases and data structures.
• Experience working within a SaaS business.
• Experience using HubSpot for reporting and analysis.
• Proficiency with AI tools (ChatGPT, Copilot, Claude or similar).

Nice-to-have points

• Excellent analytical, problem-solving and communication skills.
• Exceptional attention to detail and data accuracy.
• Ability to gather requirements and manage multiple priorities.
• Ownership mindset with minimal supervision.

Remuneration package and benefits

• Professional Working environment
• Market Competitive Salary
• Life Insurance & Medical Insurance (Including Family)
• OPD
• Provident Fund
• Gym Facility
• Maximum 45 Weekly Hours (Monday-Friday)
• Remote Working (During Pandemic Situation)
• Company trip
• 29 Annual Leaves.
• 8 Sick & uncapped Compassionate Leaves (As per Company Policy)
• Have a chance to work onsite with the UK team.

About Joblogic

Established in 1998, Joblogic is the UK’s #1 Field Service Management (FSM) software platform. We are a global business with offices in the UK, Pakistan, and Vietnam. Since our management buy-out in 2013, we have grown from ~£500K ARR to ~£35M+ ARR and expanded our team from 11 to 500+ people.

Recently, we secured a strategic growth investment from Vista Equity Partners — a global technology investor specialising in enterprise software. This investment includes over £100 million in new primary capital and will fuel our next phase of growth by accelerating our AI-first roadmap, expanding our platform into CAFM (Computer-Aided Facilities Management) capabilities, and supporting our expansion across Europe and beyond.

With Vista’s backing, we’re transforming from a successful UK business into a global scaling SaaS rocket ship — and we’d love for you to join us on our journey to £100M ARR across international markets.

Joblogic provides software to service contractors who install and maintain the built environment. Our platform helps businesses streamline operations, improve profitability, ensure compliance, and achieve rapid growth. With over 100,000 users across industries including HVAC, plumbing, electrical maintenance, facilities management, and building fabric maintenance, we are entering a new era of intelligent automation, predictive maintenance, and data-driven decision-making for service firms.