Senior Manager, Solutions Services
Full-time
Canada
CAD 150,110-203,090 / year + Equity
Posted on Nov 10, 2026
This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada. This is an opening for a Feb 2027 start date.
As Senior Manager, Solutions Services at Vena, you will be responsible for providing strategic direction in the development and growth of the service sales and scoping function within the Professional Services organization. You will lead and support a team of Solution Services Managers leveraging consulting methodologies and product solutions to inspire customer confidence in the value of Professional Services through scoping and prescribing solutions and Professional offerings for clients and prospective clients to drive adoption and services revenue. You will serve as a critical link between Sales, Account Management and Professional Services teams to develop strategies and approaches for your team to articulate value, deliver insights, and recommend best practices for implementing Vena, all while upholding client satisfaction and the long-term success of product implementations.
As Senior Manager, Solutions Services at Vena, you will be responsible for providing strategic direction in the development and growth of the service sales and scoping function within the Professional Services organization. You will lead and support a team of Solution Services Managers leveraging consulting methodologies and product solutions to inspire customer confidence in the value of Professional Services through scoping and prescribing solutions and Professional offerings for clients and prospective clients to drive adoption and services revenue. You will serve as a critical link between Sales, Account Management and Professional Services teams to develop strategies and approaches for your team to articulate value, deliver insights, and recommend best practices for implementing Vena, all while upholding client satisfaction and the long-term success of product implementations.
- Department
- Solutions Services
- Employment Type
- Full Time
- Location
- Canada - Remote (0002)
- Workplace type
- Fully remote
- Compensation
- CA$150,110 - CA$203,090 / year
- Reporting To
- Justin Chiu
How You'll Make an Impact
- Lead and develop a team to drive revenue growth through consultative, value based selling of Vena’s Professional Services offerings for prospects and customers, tailoring pitches and recommended services to customers needs, outcomes and resources
- Strategize and partner with Sales, Account Managers and Professional Services to refine and scale go-to-market strategies for delivery offerings
- Serve as a senior escalation point for complex solutioning scenarios, guiding teams through ambiguity and ensuring high-quality scopes and proposals.
- Drive continuous improvement initiatives across the services sales lifecycle (new logo and expansion), utilizing data-driven insights to optimize scoping engagement model, improve scoping efficiency and effectiveness, and elevate customer experience and trust
- Analyze pipeline, closed deals and projects to develop trends and insights to inform on strategy, recommended approaches for customers
- Lead cross-functional initiatives with (Product, Presales, PS, Sales, etc), contributing to product and methodology feedback loops, enablement planning, and strategic initiatives.
- Engage closely with Professional Services team members and leaders to align on project health, implementation methodology, best practices, internal process and effort estimates
- Continually search for ways to improve services offerings and the methods by which customers are supported by Vena through our services
- Responsible for measuring and managing team to achieve KPIs and metrics (ie. ARR attainment, scoping accuracy, attach rates, and services margin contribution, CSAT, Budget Efficiency)
- Travel (as required) to client sites.
We'd Love to See
- 7+ years experience in a Professional Services role implementing CPM or FP&A planning software, with focus in services sales/scoping, project management, or customer management
- 3+ years experience leading, coaching, and growing a team of direct reports or peers
- Expert knowledge of financial processes and concepts – demonstrating ability to link financial requirements (planning/forecasting, reporting, consolidation) to solutions
- Experience defining systems strategy, developing and soliciting business requirements, designing business solutions
- You care about people and want others to succeed, demonstrating strong interpersonal skills
- You enjoy working in cross-functional environments, taking lead and contributing to solve a customer/prospect’s need in order to achieve both customer and business success
- Relevant experience working in sales in one or more of the following areas: prescribing services related to upselling, cross-selling, change orders, or solution best practices
- Excellent business and technical presentation skills, communication (oral & written), and relationship-building skills, across all levels of management
- You care about people and want others to succeed, demonstrating strong interpersonal skills
- You enjoy working in cross-functional environments, taking lead and contributing to solve a customer/prospect’s need in order to achieve both customer and business success
- Interest in AI and willingness to explore AI-driven solutions to enhance performance and drive efficiencies
Base salary range 150,110 - 203,090 CAD
*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.
*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.
About Vena Solutions
At Vena, we’re reimagining how businesses plan and grow: powered by data, collaboration, and innovation 🌱
Headquartered in Toronto with a global reach, we help finance teams work smarter using the tools they already love (yes, we’re talking about Excel!). Trusted by over 1,800 organizations and 150,000+ users every day, Vena Solutions brings clarity to complexity.
We're a people led company that leads with our CORE values (Customer Trust, One Team, Respect & Authenticity and Execution Excellence) and are driven by our mission
Headquartered in Toronto with a global reach, we help finance teams work smarter using the tools they already love (yes, we’re talking about Excel!). Trusted by over 1,800 organizations and 150,000+ users every day, Vena Solutions brings clarity to complexity.
We're a people led company that leads with our CORE values (Customer Trust, One Team, Respect & Authenticity and Execution Excellence) and are driven by our mission
We’re growing fast, thinking big, and having fun along the way. The future of finance is being built here, and we’d love for you to be part of it 🚀
Why Choose Us:
💰 Compensation
We offer competitive and comprehensive total rewards packages that we review yearly to stay ahead of the market! Transparency is key, we keep you in the loop on how we design our comp programs. Build your future with our Employee Stock Option Program, Retirement Savings, Support & 401k Matching Programs.
🎓 Personal Growth & Learning
Level up your skills with Vena! We support your journey with education subsidies, professional development programs, and learning opportunities to help you grow your career and reach your goals. Your future is bright and we’re here to invest in it!
🧘♀️ Health & Wellness
Your well-being = our priority! Great health & dental plans, wellness sessions (virtual & in-person), Employee Assistance Program (EAP), and a free Headspace subscription to support your mental health.
🌍 Global Reach
Vena is everywhere you are! With offices in Toronto, London, and Indore, as well as team members across the United States, EMEA and beyond, we're a truly global company. Collaborate with colleagues around the world and bring diverse ideas to life: no passport required!
🌴 Time Off
Recharge with generous leave options - perfect for vacation, wellness, personal time, parental support, volunteering, and more.
🏡 Flexibility
We embrace a flexible culture that supports different ways of working, depending on the role and location. While some of our teams enjoy hybrid arrangements, others thrive in-office or remotely. With modern workspaces in Toronto, Indore, and London, we offer inspiring environments when you need them - and the freedom to work in ways that work best for you and your team.
✨ AI-Powered Innovation
At Vena, we don’t just keep up, we're leading the way! 🚀
We empower team members at every level to actively explore AI best practices, identify meaningful opportunities to apply AI in their work, and champion innovative solutions that drive impact.
By fostering a culture of curiosity, innovation, and responsible use, we’re building a future where AI enhances how we work, think, and lead. From automating workflows to enhancing insights, AI is woven into everything we do.
While every hiring decision is made by people, we may use AI to support application review.
We empower team members at every level to actively explore AI best practices, identify meaningful opportunities to apply AI in their work, and champion innovative solutions that drive impact.
By fostering a culture of curiosity, innovation, and responsible use, we’re building a future where AI enhances how we work, think, and lead. From automating workflows to enhancing insights, AI is woven into everything we do.
While every hiring decision is made by people, we may use AI to support application review.